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Responsible Gaming
Caesars Casino is committed to promoting safer gambling. Gambling should be an enjoyable leisure activity, not a way to make money or solve financial problems. Set sensible limits, understand the risks and only gamble with money and time you can afford to lose.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment and outcomes are determined by chance or the rules of the game. Previous results do not predict future results. A losing session does not make a win more likely, and a winning session does not mean that future wins are assured.
Before you play, decide how much money and time you are comfortable spending. Treat your gambling budget as an entertainment expense, similar to spending on a meal, film or other leisure activity. Never use money needed for rent, bills, food, education, transport or other essential costs. Do not gamble with borrowed money, credit intended for important expenses or money that belongs to someone else.
Practical ways to stay in control
- Set a personal spending limit before you begin and keep to it.
- Set a time limit and take regular breaks away from gambling.
- Keep gambling separate from everyday spending and household finances.
- Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
- Do not chase losses by increasing your stakes or continuing to play.
- Do not view gambling as a source of income or a solution to financial difficulties.
- Keep records of your deposits, withdrawals, wins and losses so you can see your overall activity.
- Make sure that gambling does not interfere with work, study, sleep, relationships or other responsibilities.
- Do not gamble to impress other people or because you feel pressured to continue.
- Remember that taking a break or choosing not to gamble is always an option.
A limit is most useful when it is decided in advance and treated as firm. If you reach your budget, stop for the day or for the period you selected. Do not change a limit during a gambling session simply to continue playing. You can also ask someone you trust to help you stay accountable to your plan.
Recognising when gambling may be causing harm
Gambling can become difficult to control for some people. The earlier you recognise a concern, the easier it may be to take action. Harm can affect finances, mental health, physical health, relationships, work and study. You do not need to wait for a crisis before asking for help.
Possible warning signs
- Spending more money or time gambling than you intended.
- Repeatedly trying to cut back or stop without success.
- Chasing losses or believing that a win is due after a run of losses.
- Gambling with money set aside for bills, savings or essential needs.
- Borrowing money, selling possessions or hiding transactions to continue gambling.
- Feeling restless, irritable or anxious when you cannot gamble.
- Thinking about gambling throughout the day or planning activities around it.
- Missing work, study, family commitments or social activities because of gambling.
- Arguing with family or friends about gambling or keeping your activity secret.
- Feeling guilt, shame, hopelessness or distress after gambling.
- Using alcohol or other substances while gambling or to cope with gambling losses.
- Believing that gambling is the main way to improve your financial situation.
If any of these signs are familiar, consider stopping gambling and seeking support. Speaking with a trusted person, financial counsellor, health professional or gambling support service can help you understand what is happening and plan your next steps. Support is confidential in many cases, and you can ask questions without committing to a particular course of action.
If gambling has contributed to immediate financial, personal or emotional danger, seek urgent assistance through appropriate emergency or crisis services in your area. If you are experiencing thoughts of self-harm or suicide, contact emergency services or a crisis support service without delay. Your safety is more important than gambling activity or financial losses.
Tools to help you manage your play
Caesars Casino may make safer gambling controls available through your account or customer support channels. Depending on the service and your location, these controls may include deposit limits, loss or wagering limits, session reminders, breaks from play and temporary or longer-term account exclusion. Availability, operation and eligibility can vary, so review the information presented in your account carefully.
Using limits and breaks
A deposit limit controls the amount added to an account during a selected period. A loss or wagering limit may operate differently, so read the relevant description before confirming a setting. A session reminder can help you notice how long you have been playing. A break temporarily prevents or discourages further gambling, while self-exclusion is a stronger measure intended to stop access for a chosen period or longer.
- Choose a limit or break period that reflects your personal circumstances.
- Set the control before you start gambling, rather than after losses occur.
- Check the confirmation details and keep a record of the setting.
- Do not attempt to bypass a restriction by opening another account or using another person's account.
- If you believe you need stronger protection, consider self-exclusion and seek independent support.
- Tell us if another person may be using your account or if you need help applying a safer gambling control.
Self-exclusion is a personal decision to stop gambling for a defined period or, where available, for a longer duration. During self-exclusion, you should not attempt to access gambling services through alternative accounts or ask another person to place bets or play on your behalf. If you choose self-exclusion, remove saved payment methods, unsubscribe from promotional messages where possible and consider installing blocking tools on your devices.
Account controls are not a substitute for professional advice. They are designed to support your decisions, but no tool can remove every risk. If you find that limits are not working or you cannot stop, contact an independent gambling support service or health professional as soon as possible.
Support, account safety and our commitment
If you are concerned about your gambling, consider speaking openly with someone you trust. A doctor, psychologist, financial counsellor or gambling support service can provide advice suited to your circumstances. In Australia, independent support is available through services such as Gambling Help Online and state or territory gambling help services. You can search for current information through official Australian health or government websites.
Family members and friends can also be affected by another person's gambling. If you are worried about someone close to you, choose a calm time to discuss your concerns without blame. Explain the behaviour you have noticed, encourage professional support and protect shared finances where appropriate. Do not lend money to cover gambling losses or take responsibility for managing another adult's gambling on their behalf. Support is available for affected family members as well as for people who gamble.
Protecting your account
- Keep your login details private and use a strong, unique password.
- Do not allow other people to use your account.
- Secure your email account and devices with appropriate passwords or security features.
- Check account activity and payment information regularly.
- Contact customer support through the available official channels if you notice unusual activity.
- Do not respond to messages requesting passwords, payment details or account access.
Caesars Casino supports an environment in which players can make informed decisions about gambling. We may apply account checks, restrictions or other measures where required by our policies or applicable obligations. These measures do not guarantee that gambling will be risk-free. You remain responsible for considering whether gambling is suitable for you and for using the controls available to you.
If you would like to take a break, review available account controls or discuss a responsible gaming concern, use the support options available on the website. You can also seek independent advice before making a decision. Asking for help is a positive step and does not require you to justify your concerns.